Our Promise

Limited Lifetime Warranty

"We stand behind every product that leaves our factory"

If you discover a defect, we will replace such product FREE OF CHARGE. It is the responsibility of the consumer to end the use of the product and immediately report the manufacturing flaw. The continued use of a defective product will further damage the item and may nullify the warranty. This warranty excludes regular wear and tear, nor is it valid for products that have been modified, resoled, or repaired. If your product is covered under warranty please contact lifetime@madrockclimbing.com.