CAREERS
ASSISTANT RETAIL MANAGER
START DATE: ASAP
We are looking for someone to help champion our retail store and board room at the Mad Rock HQ. This individual will be an integral part of the team that will aid us in growing our offerings and sales at HQ. Read below to see if you'd be a good fit!
RESPONSIBILITIES
DAILY OPERATIONS
Ensure daily operations run smoothly. Opening and closing. Key holding. Scheduling. Reordering supplies.
CUSTOMER SERVICE
Engaging with customers to create the best possible experience for all who enter the store. Create authentic connections with customers and their experiences. Positively enforce store policies while making sure the customer feels heard.
INVENTORY MANAGEMENT
Taking counts on goods, consolidating stock to make room for incoming product, returning stock to the shelves, etc. Receive incoming product.
MERCHANDISING
Keeping the store fresh by rotating displays.
MOTIVATING AND SUPERVISING THE TEAM
It's management's responsibility to check in with their team and make sure they continue to be motivated and positive at work. It is the management team's responsibility to make sure they have an effective and happy team working with them.
HOUSEKEEPING
Keeping the store and gym clean by assisting/delegating cleaning tasks to associates.
SALES
Reporting daily sales to superiors and communicating important customer feedback.
REQUIREMENTS
- Exceptional customer service skills
- Previous retail/assistant retail management experience
- High attention to detail
- Positive energy/attitude
- Flexibility in scheduling and daily tasks
- Problem solving and critical thinking skills
- Weekend availability
COMPENSATION AND BENEFITS
- $20/hr during 3 month probationary period
- $22-$24 after probation depending on previous work experience
- Paid time off*
- Sick pay*
- Healthcare*
- Exclusive access to Mad Rock products*
*Available after probationary period.
